Refund policy
Refund Policy
At BlossomVesture, we strive to ensure your complete satisfaction with every purchase. If you are not entirely satisfied with your order, we're here to help with our straightforward refund process.
Refund Eligibility
- Items must be returned within 30 days of delivery
- Products must be unused, unworn, and in original condition with all tags attached
- Original packaging must be intact and included with the return
- Dress, Sweater, Trousers, and Shorts are all eligible for returns
- Proof of purchase or order number is required
Non-Refundable Items
- Items that have been worn, washed, or altered
- Products without original tags or packaging
- Items damaged due to customer misuse
- Final sale items (clearly marked at time of purchase)
Return Process
- Contact our customer service team at [email protected] to initiate your return
- Include your order number and reason for return in your email
- We will provide you with a return authorization and shipping instructions
- Package your items securely in the original packaging
- Ship the items to the address provided in your return instructions
Refund Processing
- Once we receive your return, we will inspect the items within 3-5 business days
- Approved refunds will be processed to your original payment method within 7-10 business days
- You will receive an email confirmation once your refund has been processed
- Shipping costs are non-refundable unless the return is due to our error
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at [email protected] within 7 days of delivery. We will arrange for a free return and provide a full refund or replacement at your preference.
Need Assistance?
For any questions regarding our refund policy or return process, please contact our customer service team at [email protected]. We typically respond within 24-48 hours during business days.
